Privacy Policy
Last Updated: September 2, 2026
This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
Personal Information
When you submit a consultation request or contact us, we may collect the following information:
- Full name
- Email address
- Service preferences and requirements
- Any additional information you provide in your messages
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your consultation requests and inquiries
- To provide information about our services
- To improve our website and service offerings
- To analyze website usage and optimize user experience
- To comply with legal obligations and regulatory requirements
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located within Australia and is encrypted both in transit and at rest.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website.
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our website. For more information, please refer to our Cookie Policy.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our clients or others
- With your explicit consent
Your Privacy Rights
Under Australian privacy law, you have the following rights regarding your personal information:
- The right to access your personal information
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information, subject to legal retention requirements
- The right to object to or restrict certain processing activities
- The right to lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, please contact us at [email protected]
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Level 18, Aurora Tower, 447 Collins Street, Melbourne VIC 3000, Australia